Collections Representative
Company: Jobot
Location: Austin
Posted on: October 24, 2024
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Job Description:
This Jobot Job is hosted by: Crystal QuinnAre you a fit? Easy
Apply now by clicking the "Apply" button and sending us your
resume.Salary: $22 - $26 per hourA bit about us:Our client is a
reputable brand in Austin and they are searching for a contract
collections specialist to join their team.Why join us?Work in a
dynamic environment where you can make a meaningful impact,
collaborating with innovative colleagues to solve challenges and
pioneer new solutions. If you're passionate and seeking a
fulfilling career, join us on our journey.Job DetailsJob
Details:Are you an experienced professional in the finance industry
with a knack for collections, customer service, and dispute
resolution? We are seeking a highly motivated Consulting
Collections Representative to join our thriving team. This is a
dynamic role that requires a unique blend of skills in b2b
collections, accounts receivable management, and portfolio
management. You will have the opportunity to make a significant
impact on our organization's financial health and customer
relations. The ideal candidate will have a strong understanding of
A/R, experience with ERP systems (SAP preferred), and proficiency
in making outbound calls and reconciling
accounts.Responsibilities:As a Consulting Collections
Representative, you will:1. Manage a portfolio of accounts,
focusing on high-value clients, to ensure timely collections of
receivables.2. Make outbound calls to clients to expedite payments
and resolve outstanding balances.3. Handle customer inquiries,
disputes, and complaints with the utmost professionalism and tact,
ensuring customer satisfaction and retention.4. Reconcile accounts
and maintain accurate records of all collection activities.5.
Utilize your knowledge of ERP systems, particularly SAP, to track
and report on collection activities and account statuses.6.
Collaborate with sales and customer service teams to align on
account statuses and strategies for resolving outstanding
balances.7. Provide recommendations for improving collection
processes and strategies based on data analysis and industry best
practices.Qualifications:To be successful in this role, you will
need:1. A minimum of 2+ years of experience in b2b collections,
customer service, and dispute resolution.2. Proven experience in
accounts receivable management and portfolio management.3.
Proficiency in using ERP systems, with SAP being the preferred
system.4. Excellent communication skills, both written and verbal,
for making outbound calls and interacting with clients.5. Strong
problem-solving skills and the ability to handle customer disputes
and complaints professionally.6. High attention to detail for
reconciling accounts and maintaining accurate records.7. A
bachelor's degree in finance, business administration, or a related
field is preferred.Join our team and bring your expertise to our
growing finance department. We look forward to leveraging your
skills in b2b collections, customer service, dispute resolution,
and more. This is an excellent opportunity to grow your career
while making a significant impact on our organization's
success.Interested in hearing more? Easy Apply now by clicking the
"Apply" button.
Keywords: Jobot, Cedar Park , Collections Representative, Accounting, Auditing , Austin, Texas
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here to apply!
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