Wintel Server Operations Manager
Company: Disability Solutions
Location: Austin
Posted on: November 16, 2024
Job Description:
Job Description BAE Systems is seeking a skilled and experienced
manager to lead a high-performance Tier 3 Wintel Server operations
team. The ideal candidate will be responsible for overseeing the
daily operations of the team and ensuring smooth and efficient
management of our Windows Server environment. The role includes
incident management, server lifecycle management, compliance, and
patching while working closely with cross-functional teams to drive
operational excellence, system stability, and continuous
improvement. Responsibilities Include:
Team Leadership: Lead and mentor a
Tier 3 operations team, ensuring high levels of performance,
technical competence, and employee engagement.Incident Management:
Oversee and manage the resolution of complex incident tickets,
break/fix issues, and escalations.Server Lifecycle Management:
Manage the full lifecycle of Windows servers, from provisioning and
configuration to decommissioning.Compliance & Security: Ensure
servers are in full compliance with organizational and regulatory
security standards.Patch Management: Coordinate and oversee
patching activities, ensuring timely updates and minimal system
disruption.Continuous Improvement: Identify opportunities for
automation, optimization, and process improvements within the
operations team.Collaboration: Work closely with other IT and
infrastructure teams to coordinate projects, share best practices,
and ensure system integration.Documentation: Maintain clear and
up-to-date documentation of processes, procedures, and
configurations.Required Education, Experience, & Skills
Proven experience in managing a Tier
3 or similar technical operations teamExceptional problem-solving
skills, with the ability to assess complex problems, propose
practical solutions, and manage incidentsIn-depth knowledge of
Windows Server (2016, 2019, 2022)Ability to manage multiple
priorities in a fast-paced environmentStrong communication and
collaboration skills with the ability to explain technology in
simple terms while managing technical expertsProficiency in
architecting and deploying infrastructure technology solutions in
large-scale environmentsStrong experience with Windows Group
Policy, Active Directory and Remote Desktop Services
(RDS)Experience deploying and maintaining virtual machines in a
VMware vSphere environmentFunctional knowledge of core networking
concepts including TCP/IP, DHCP, DNS, routers, switches, firewalls,
load balancing, VLAN segmentation, etc.Bachelor's degree and 8+
years of successful experience in Windows Server operations with at
least 3 years' experience in a management or lead role, OR 12
years' experience with 8+ years of successful experience in Windows
Server operations with at least 3 years' experience in a management
or lead role.Preferred Education, Experience, & Skills
Experience with DFARS/NIST compliance
controlsExperience with technical project managementPrevious
success in developing standards, process improvement, and managing
processesStrong learning capacity for software tools and
technologiesPay InformationFull-Time Salary Range: $115100 -
$195700Please note: This range is based on our market pay
structures. However, individual salaries are determined by a
variety of factors including, but not limited to: business
considerations, local market conditions, and internal equity, as
well as candidate qualifications, such as skills, education, and
experience. Employee Benefits: At BAE Systems, we support our
employees in all aspects of their life, including their health and
financial well-being. Regular employees scheduled to work 20+ hours
per week are offered: health, dental, and vision insurance; health
savings accounts; a 401(k) savings plan; disability coverage; and
life and accident insurance. We also have an employee assistance
program, a legal plan, and other perks including discounts on
things like home, auto, and pet insurance. Our leave programs
include paid time off, paid holidays, as well as other types of
leave, including paid parental, military, bereavement, and any
applicable federal and state sick leave. Employees may participate
in the company recognition program to receive monetary or
non-monetary recognition awards. Other incentives may be available
based on position level and/or job specifics.About BAE Systems,
Inc.BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an
international defense, aerospace and security company which
delivers a full range of products and services for air, land and
naval forces, as well as advanced electronics, security,
information technology solutions and customer support services.
Improving the future and protecting lives is an ambitious mission,
but it's what we do at BAE Systems. Working here means using your
passion and ingenuity where it counts - defending national security
with breakthrough technology, superior products, and intelligence
solutions. As you develop the latest technology and defend national
security, you will continually hone your skills on a team-making a
big impact on a global scale. At BAE Systems, you'll find a
rewarding career that truly makes a difference.Our Commitment to
Diversity, Equity, and Inclusion:At BAE Systems, we work hard every
day to nurture an inclusive culture where employees are valued and
feel like they belong. We are conscious of the need for all
employees to see themselves reflected at every level of the company
and know that in order to unlock the full potential of our
workforce, everyone must feel confident being their best, most
sincere self and be equipped to thrive. We provide impactful
professional development experiences to our employees and invest in
social impact partnerships to uplift communities and drive
purposeful change. Here you will find significant opportunities to
do meaningful work in an environment intentionally designed to be
one where you will learn, grow and belong.
Keywords: Disability Solutions, Cedar Park , Wintel Server Operations Manager, Executive , Austin, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...